Legal
Privacy Policy
1. Introduction
At AlturaFlow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our trading signals and market analysis services. By using our services, you consent to the practices described in this policy.
2. Information we collect
We collect the following types of personal information when you access our services:
- Email address
- Discord tag
- TradingView account ID
3. How we collect information
We collect information through the following methods:
- User registration: when you create an account on our platform
- Cookies: We use cookies to enhance your experience on our website.
4. How we use information
We use the collected information for the following purposes:
- Providing trading alerts and signals
- Granting access to our proprietary indicators
- Enhancing and improving our services
5. Information sharing
We do not share any of the personal information we collect with third parties.
6. Data security
We take data security seriously. All collected information is encrypted and used solely for the purposes mentioned in this policy.
7. Cookies
We may use cookies for advertising and marketing purposes. You can manage your cookie preferences through your browser settings.
8. User rights
You have the right to:
- Request access to your personal information
- Withdraw your consent for us to collect or use your personal information
To exercise any of these rights, please contact us at info@alturaflow.com.
9. Payment Processing
We use Stripe, a third-party payment processor, to handle all payment transactions. When you make a payment or subscribe to our services:
- We do not collect, store, or have access to your credit card numbers, bank account details, or other sensitive payment information
- All payment information is collected and processed directly by Stripe through their secure payment infrastructure
- We only store a Stripe customer identifier to manage your subscription and billing history
- Payment data handling is governed by Stripe's Privacy Policy, which can be found at stripe.com/privacy
10. Brokerage Account Integration
If you choose to connect your brokerage account, we access portfolio and position data through a secure OAuth 2.0 connection. This data is used solely to power in-app analysis and insights. We do not store raw account data beyond what is necessary to deliver the service, and it is never sold or shared with third parties. You can revoke access at any time.
11. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Please review this page periodically for the latest information.
12. Contact us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at info@alturaflow.com.